Support

As the premier provider of SAP Enterprise Support (SAP ES) and SAP Application Maintenance Services (AMS), we engage in a partnership with our clients as an extension to your team from Day 1.  NTT DATA Business Solutions provides our clients with proactive and preventive support, covering your application's complete lifecycle so that you can spend less time managing your SAP applications and more time focusing on business optimisation and innovation.

With more than 10+ years of experience and a team that is SAP PCoE (Partner Centre of Expertise) certified, our support and AMS team offers excellent customer service, to deliver a fully managed support offering.  They deal with prioritization, investigation and root cause analysis of the issue, through to resolution. Our support team also covers your requirements for development changes, designed to allow you to have flexible access to development resources to make the inevitable small changes to your environment, as and when required.  

With our managed services, NTT DATA Business Solutions acts as your extended team to help you optimise support and application management costs, fast-track return on investment (ROI), and modernize your applications.

  • Cost-effectively run your solutions
  • Enhance and optimise your solutions for your needs
  • Resolve incidents and problems, fulfill service requests, and develop and deploy operational and standard changes
  • Supporting clients since 2003
  • Global Reach - NTT DATA Operates in 40 countries
  • Financial strength – NTT Group ranked #32 in Fortune Global 500

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